22+
Years of Experience
Leading import & export, supply chain risk and customs clearance.
Supply Chain · Customs · Arbitration
Arwa Zughier
International Supply Chain & Customs Clearance Consultant Commercial Arbitrator & Mediator
22+ years of turning logistics challenges into tangible operational gains. I restructure shipping routes and manage cross-border supply chain risk through a strategic and legal lens that keeps your business running.
Achievements
Impact You Can Measure
70–85%
Reduction in Demurrage & Storage Charges
Through proactive planning and pre-arrival document management.
E2E
End-to-End Perspective
Integrated supply chain advisory from origin to final delivery.
3
Arbitration Memberships
Board and member roles in arbitration & dispute-resolution bodies.
Founder & General Manager
Arwa Business Services
About Me
Logistics & advisory leadership grounded in deep insight and hands-on experience
An executive leader with more than 22 years of professional experience leading and developing import and export operations, managing supply chain risk, and customs clearance.
As Founder and General Manager of Arwa Business Services, I combine hands-on field expertise with an integrated, end-to-end advisory perspective on supply chains.
Logistics & Transport
Evaluating transport options, resolving logistics challenges and selecting the best fit in terms of cost, time and efficiency.
Arbitration & Trade Risk
International commercial arbitration, marine insurance, mediation and dispute resolution — sharpening the analysis of commercial and contractual risk in international trade.
My Goal
Helping companies make informed decisions, ensure business continuity and build more resilient, sustainable supply chains.
22+ years of turning logistics challenges into tangible operational gains.
The Value I Create
My Services & Expertise
Practical solutions that combine field experience in shipping and customs clearance with a strategic and legal perspective that protects your interests.
Strategic Consulting
Resilience & ContinuityEmpowering companies to navigate market volatility and shipping disruptions by developing multimodal transport solutions and diversifying supplier networks — strengthening trade continuity and reducing the associated risks.
Discuss thisCritical & Specialized Shipment Management
Medical · Food · RefrigeratedManaging shipments that require special customs procedures and approvals — such as medical supplies, foodstuffs and refrigerated products — by confirming document readiness in advance, securing the required permits and certificates, and coordinating with the competent authorities to facilitate cargo release.
This approach avoids costly delays, reduces the risk of damaged goods or supply disruption, and protects clients’ interests and business flow.
Discuss thisCost & Penalty Reduction
Demurrage & Storage ChargesAchieving a 70%–85% reduction in demurrage and storage charges through proactive planning and pre-arrival management of shipping documents — improving process efficiency and delivering tangible gains for clients.
Discuss thisCommercial Arbitration & Mediation
Contracts · Shipping · Marine InsuranceApplying specialised expertise in international trade, supply chains and logistics to understand commercial disputes, analyse their legal and operational dimensions, and help facilitate amicable settlements of disputes related to contracts, shipping and marine insurance.
An approach focused on protecting commercial interests, reducing risk and dispute costs, preserving business continuity and building sustainable partnerships.
Discuss thisProfessional Awareness & Capacity Building
Knowledge into ValueDrawing on more than 22 years of experience to turn practical knowledge into tangible value for clients, companies and my own team — clarifying customs procedures and shipping documentation, solving operational challenges, avoiding costly mistakes and reducing demurrage and storage charges.
I also embed best practices and raise professional awareness to lift performance, improve decision quality and support business sustainability.
Discuss thisNeed a tailored solution?
Tell me about your supply chain, customs or dispute challenge — and let’s define the right path forward together.
Book a ConsultationSupply ChainCustoms ClearanceCommercial Arbitration
Marine InsuranceMediation & Dispute ResolutionRisk Management
Credentials
International Professional Credentials
Certified by specialised international institutions in supply chain management, customs clearance, arbitration and professional training.
8
Professional credentials
across 4 disciplines
across 4 disciplines
Supply Chain & Logistics Management
IPSCMI — United States- CISCCCertified International Supply Chain Consultant
- CISCPCertified International Supply Chain Professional
- CISCMCertified International Supply Chain Manager
Arbitration & Dispute Resolution
UAE · Egypt · Kuwait
Certified Islamic Arbitrator & Expert (CIAE)Dubai, UAE
International Commercial Arbitration & Case Management (ICA & ACMS)College of Justice, Egypt
Arbitration Rulings in Marine Insurance (APMI)Kuwait
Customs Clearance
With Palestinian & Jordanian authorities and USAID- PCCATCertified Customs Clearance Agent
Training & Professional Development
Ilaf Train — UAE- CPTCertified Professional Trainer
Memberships
Active in Leading Arbitration Institutions
Board Member
Palestinian Arbitrators Association
Board Member — Chair of the Public Relations Committee
Palestine
Former Board Member
ACT for Dispute Resolution
Former Board Member
Jerusalem
Member
Commercial Arbitration Center
Hebron Chamber of Commerce & Industry
Palestine
Contact
Let’s build more efficient solutions for your business
Looking to improve supply chain efficiency, overcome shipping and customs clearance challenges, or reach practical solutions to commercial disputes?
With more than 22 years of experience, I help you understand the challenges, explore the right solutions and protect your commercial interests — supporting business continuity and strengthening your prospects for success.
Book Your Consultation by Email